How to Buy – Frequently Asked Questions
How can I order a piece of art?
To purchase an artwork from AngelaEdwards.co.uk, simply select the piece you like, click ‘Add To Basket,’ and follow the checkout instructions. We offer secure payment options for a safe online shopping experience.
Will My Artwork Be Framed?
All paintings sold directly from Angela Edwards’ studio are unframed unless specified otherwise. If you purchase an unframed piece, Angela is happy to provide framing advice and arrange framing services for you. Please contact us for framing pricing and details.
When will my order be shipped?
We aim to prepare and dispatch your artwork within 3 to 5 working days. Orders are shipped via Royal Mail Track48 or a similar service, offering tracking and signature confirmation. In case of any delay, we will contact you directly.
How will my order be shipped?
Each piece of artwork is meticulously packaged. First it is wrapped in acid free tissue paper, then layered with bubblewrap and cardboard with corner protectors.The artwork is fully insured while in transit. Angela has a proven track record of safely delivering artwork.
How can I track my order?
Once your order is dispatched, you will receive an email with an online tracking number, allowing you to track the shipment and prepare for the arrival of your new artwork.
What are the delivery costs?
Within the UK:
- For deliveries within the UK, we charge 10% of the cost of the painting or print as a postage fee.
International Orders:
- For deliveries to the rest of the world, the postage fee is 20% of the cost of the painting or print.
- During the order process, the system will automatically ask for your country and calculate the correct postage fee accordingly.
What if I am not happy with my purchase?
We strive for your artwork to bring surprise and delight upon arrival. If, however, you are not satisfied, please inform us via email and return the artwork within 14 days of receipt, suitably packaged at your expense. We will issue a full refund and make the artwork available for others to enjoy.
Any further questions?
For any inquiries about the artwork, sales process, or any aspect of Angela’s work, please don’t hesitate to email at [email protected] or fill out the form on our contact page.
Additional information
Artwork authenticity
Each piece of art comes with a signed certificate of authenticity, to confirm the originality of the work. Limited Edition prints also come with a certificate listing the edition.
Custom Orders
Angela has worked on many commissions so please contact her to discuss a bespoke artwork tailored to your preferences.
Artwork Care
We are always happy to offer advice on looking after your artwork, together with help and advice on hanging and display.
Privacy and Security
Your privacy and data security are paramount. Please refer to our Privacy Policy for details on how we protect your information.
